Shipping policy

Shipping Policy

Welcome to Essential Hub! We are committed to delivering your orders quickly, safely, and reliably across the UAE.

Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time
- UAE Delivery: 2–5 business days
- Remote areas may require additional delivery time.

Shipping Charges
- Free Delivery may be available on selected products or promotional offers.
- Standard shipping charges will be shown at checkout if applicable.

Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

Cash on Delivery (COD)
We may offer Cash on Delivery on eligible orders within the UAE.

Delayed or Lost Shipments
While we work with trusted courier partners, delays can occasionally happen due to weather, holidays, or logistics issues. If your order is significantly delayed, please contact our support team for assistance.

Incorrect Address
Customers are responsible for providing accurate shipping information. Essential Hub is not responsible for delivery issues caused by incorrect or incomplete addresses.

Damaged Packages
If your package arrives damaged, please contact us within 24 hours of delivery with photos of the item and packaging.

International Shipping
Currently, we only ship within the UAE.

Contact Us
If you have any questions about shipping or your order, please contact us at theessetialhub@gmail.com.

Essential Hub – Smart Products for Everyday Life